This is a short list of our most frequently asked questions. For more information about AOXO,
or if you need support, please visit our support center.
Q: Are you a manufacturer or trade company?
A: Yes. We are a professional laptop and mobile phone accessory(chargers & power supply) manufacturer more than 10 years experience.
Q: Can I have a sample even pre-production before I send you the order?
A: Yes, We can send you a free sample for your approval first.
Q: What is the housing material for the charger?
A: It is ABS+PC fire-proofing housing.
Q: What is your MOQ for the chargers?
A: Our MOQ usually is 100pcs/model. but we accept the small quantity to establish the long business.
Q: What is your warranty policy?
A: Our warranty is 24 months for all chargers. Once there is any defective on with 24 months, we will change the new one to customers.
Q: What is the lead time for mass production?
A: Usually our lead time for 5K is 5-7 working days.
Q: Can I make my private label on the charger?
A: We can make your private label on the charger. Meanwhile you can make your own package design.
Q: I make business on Amazon ? Can you ship my goods to Amazon FBA?
A: Yes, we have shipped many goods for customer to Amazon FBA directly.
Q: How should we pay if we order from you?
A: For small amount or samples, you can pay by Paypal. For amount more than USD600, you can pay by Bank T/T.
Q: Can I make OEM package?
A: Yes, we can make OEM package when the quantity will be more than 500pcs for each model.
Add: 436 B District Huameiju Business Center, Baoan, Shenzhen
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AOXO Line+ Micro USB
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